This video highlights the importance of acknowledging our lack of understanding and offering support instead of assuming we know what others are going through. It emphasizes that grief and pain are universal emotions, but experienced differently by each person. Rather than claiming to understand someone's experience, it suggests saying, "I can't imagine what you're going through right now, but I'm here to listen." It emphasizes active listening and being present as ways to show empathy. Sometimes, simply being there for someone without words can be enough. The text concludes by encouraging the practice of active listening.
Acknowledging - recognizing or admitting the existence or truth of something.
Grief - trouble or annoyance.
Assume - to take for granted or accept without proof.
Encouraging - giving support, hope, or confidence.