The Good Place is a town where those who have been good throughout their lives go once they have passed away.
Michael is the architect who oversees the town--and this is the first one he has been in charge of creating.
Eleanor arrives at the Good Place and realizes they have her name right, but everything else is wrong.
She isn't meant to be there at all.
With the help of Chidi, her soul mate, Eleanor tries to right her wrongs, seeking to finally earn her spot in the Good Place.
The Afterlife point system functions by assigning positive or negative values to every action humans do on Earth.
These 'points' are computed in the accounting department and determine whether people go to the good place or the bad place.
When humans perform actions which are new, the information is checked by randomly selected accountant and assigned a point value based on their evaluations.
Source: NBC Universal - IMDB