The tips include asking open-ended questions, summarizing what the person said, reflecting on their words, clarifying important points, giving words of encouragement, and reacting appropriately to their feelings.
Support: To help or assist someone.
Skill: An ability or talent that can be developed through training.
Open-ended: Questions that do not have a simple yes or no answer and encourage longer responses.
Summarise: To briefly state the main points or key information.
Reflect: To repeat a word or phrase to encourage further elaboration.
Clarify: To make something clearer or more understandable.
Gloss over: means to ignore or quickly pass over an important point without giving it enough attention or consideration.
Encouragement: Words or actions that inspire or motivate someone.