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Airline - Reservations

How to make a flight reservation?

jeudi 18 nov., Il y a 27 mois
 5 min

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Starwind Airlines, good morning. May I help you?
Yes, do you have any flights to New-York next Friday afternoon?
One moment please. .... Yes. There´s a flight at 03:45 and one at 05:15
That´s fine. Could you tell me how much a return flight costs? I´ll be staying two weeks.
Sure. Economy tickets? Business class? Or first class ticket?
Economy please.
That would be $296.
OK. Could I make a reservation?
Certainly. Which flight would you like?
The 03:45 please.
Could I have your name, please?
Sure, my name is Kate Smith, that´s, K - A - T - E S - M - I - T - H.
How would you like to pay Mrs. Smith?
Can I pay at the check-in desk when I pick up my ticket?
Yes you can. But you will have to confirm this reservation at least two hours before departure time.
I see.
Now you have been booked. The flight leaves at 03:45, and your arrival in New-York will be at 6:25 p.m., local time. The flight number is SAW349.
That's perfect. Thank you very much.

Useful vocabulary:

Direct flight/non-stop flight = In a direct flight, you do not change planes and you have only one flight number.

Layover = a period of rest or waiting before a further stage in a journey.

Outbound/inbound flight = the outbound flight is the flight to the destination and the inbound flight is the flight back to the origin city.

Return flight = the flight back to where you live.

One-way ticket = A one-way ticket for a journey can only be used to travel in one direction and not for returning.

Red-eye flight = a flight that departs late at night and arrives early in the morning. It's called a red-eye flight because you are often tired and have red eyes when you land.

Jet lag = feeling tired because of the effects of taking a long plane journey through different time zones.

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